Servio Consulting, Selected for Statewide Human Services Implementation

Servio Consulting, Selected for Statewide Human Services Implementation

Servio Consulting, LLC, will be implementing the Human Services Platform, Servio, throughout the State of Illinois

Frankfort, IL, April 21, 2017 – Servio Consulting, LLC, an IT Management Consulting firm, was selected to implement a statewide Human Services Platform, Servio, for sixteen (16) Independent Service Coordinators (ISC). The ISCs are part of Illinois Department of Human Services (DHS), Division of Development Disabilities (DDD) who will utilize Servio as the statewide system of collaboration. The Servio Human Services Platform is native to Salesforce’s cloud based architecture.

The Servio Platform positions DHS DDD and the ISC Agencies in Illinois for the future through the cloud-based platform that without question puts their Human Services Program staff in a position to assist and manage all clients, enabling them to provide the best possible service. In addition to case management and workflow automation, the reporting and analytics functionality within Servio’s solution provides ease of access and productive use of the data necessary to enhance support and management of their programs.

Servio Consulting will work with each agency to review goals and functionality, then configure the Servio Human Services platform to meet the needs of their programs and staff. Servio is built on Salesforce, the world’s leading Cloud platform that enables Person Centered Services: This statewide implementation This statewide implementation will streamline State and Agency coordination and eliminate inefficiencies, saving the State millions of dollars while delivering more effective services. The elimination of the cost of printing, scanning, filing and discarding the printed files as well as other required data transactions will equate to a large ROI for the State and the ISCs once the Servio platform is implemented. In addition, it will improve efficiencies in the programs to ensure that constituents in Illinois are receiving the highest quality of care. This is a powerful example of the reforms that can be achieved through connected Public Sector and Nonprofits serving out communities, helping to fulfill their civil obligation to care for and protect the most vulnerable among us.


About Servio Consulting, LLC

Servio Consulting, LLC is a specialized IT Management Consulting firm focused on thought leadership to help organizations streamline their business processes to improve their bottom line through innovation and commitment to their success.